Medicare Annual Enrollment begins October 15 and runs through December 7. This is the time for Medicare beneficiaries to review their current Medicare Advantage and prescription drug coverage for 2027. Plans can change from year to year, including premiums, prescription coverage, provider networks, copays, and other benefits.

Don’t wait until the last minute. Crawford Benefits will be preparing for AEP throughout September—start gathering your updated medication, doctor, pharmacy, and coverage information.

Important changes for this upcoming enrollment season:

We are using new technology to reduce paperwork and provide a better client experience. You can look forward to: ✓   Electronic forms and documents ✓   Digital enrollment applications ✓   Online intake and appointment processes ✓   Secure electronic signatures

We understand that these changes may be new for some clients. Traditional options will still be available when needed, and we appreciate your patience as we transition to these improved processes.

To help us stay on schedule and provide the best possible service, please review all information sent before your appointment. Have your login information available, bring all requested documents, and make your plan selections in advance when options have been provided for your review.

✓   Why being prepared matters
Being ready helps us use your appointment time wisely, protect scheduled appointment time, and keep the day on track so we can meet the needs of every client.

✓   $50 Rescheduling Fee
This fee applies if we must reschedule your appointment because required documents, plan selections—when applicable—or login information are not ready.

✓   $50 Late Cancellation Fee
This fee applies if you cancel your appointment with less than 48 business hours’ notice.

We understand that unexpected situations happen, and reasonable exceptions will always be considered.

A raise, new job, marriage, retirement-account withdrawal, or other change in household income may not seem like a health insurance event—but it can be. For clients enrolled in Marketplace coverage, these changes may affect the financial assistance that lowers their monthly premiums.

Beginning with the 2026 tax year, the previous repayment limits for excess Advance Premium Tax Credit no longer apply. Receiving more assistance than you ultimately qualify for could mean repaying the full excess amount when you file your federal tax return.

In this month’s blog, we explain why keeping your Marketplace application current is more important than ever, which income and household changes should prompt an update, and how reporting changes promptly— within 30 days for Georgia Access clients —may help prevent an unwelcome surprise at tax time.